Building Empathy

Empathy is a critical skill in today’s workplace, fostering stronger collaboration, innovation, and overall productivity. By understanding and sharing the feelings of others, employees can build more cohesive teams, improve communication, and resolve conflicts more effectively. Empathy enhances leadership by helping managers make informed, compassionate decisions, leading to higher morale and lower turnover. In an increasingly diverse and dynamic workforce, empathy also promotes inclusivity, enabling organizations to leverage varied perspectives to solve complex challenges. Investing in empathy skills is not just about creating a positive work culture—it’s key to driving long-term business success.

In this lesson you will learn:

• Communicating with Empathy (40 minutes)
• Empathy at Work (70 minutes)
• Inclusive Mindsets (50 minutes)